Please call our inbound call centre on 0800 452 922 for help with online orders.
In order to provide a safe workplace, we have a zero-tolerance policy for verbal abuse or harassment of team members, and will terminate calls where this occurs. Calls from blocked or hidden caller IDs may not be connected. All calls are recorded, and we can not take credit card payments over the phone, in order to protect your credit card security. If you wish to pay by card, a link will be emailed to you so you can enter your card details securely online.
Questions about product compatibility and specifications are best answered by calling or visiting the individual store nearest you, as the call centre does not have products on-hand to look at, or to provide measurements & compatibility checking.
For store-specific help, such as Click & Collect order status, copies of receipts, additional details and specifications of products, or product compatibility, please click the link below to locate your local store and get their phone number: https://www.jaycar.co.nz/store-finder
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