Gift Card Frequently Asked Questions

What is a Jaycar eGift Card?

An eGift Card is a digital or electronic version of a Gift Card and is delivered to an email address.

Where can I get a physical Jaycar Gift Card?

Pop into any company-owned Jaycar store for a gift card! You can choose an amount between $20 and $500.

Find your local store here.

Can I buy a digital Jaycar Gift Card online?

Certainly can! A Jaycar eGift card makes the perfect last-minute gift! It can be delivered directly to your inbox, making it easy to forward to the lucky recipient. Or it can be delivered straight to your lucky recipient’s inbox and skip the forwarding bit!
Note: Usually sent within 4 hours of purchase, once payment is approved. Card activation occurs 24 hours after payment is approved.

Shop now for a digital Jaycar eGift Card.

Can I buy Gift Cards with other items in-store?

Yes, you certainly can! Just head to the counter with your basket of goodies.

Can I buy eGift Cards with other items online?

You will need to make two separate purchases online.

Can I buy eGift Cards in-store or over the phone?

eGift Cards are available online only here.

We have physical Gift Cards available if you would prefer to purchase in-store.

Can I buy physical Jaycar Gift Cards online or over the phone?

Physical Gift Cards are available in-store only so pop into any company-owned Jaycar store to pick one up.

We offer eGift Cards here if you prefer to shop online.

Can I use Loyalty eCoupons to buy Gift Cards?

Loyalty eCoupons cannot be used to purchase gift cards so check out our product range in-store or online to find the perfect reward for being a Club member!

What Gift Card values can I purchase?

You can load a Gift Card with any value between $20 and $500.

Can I purchase a Gift Card for more than $500?

The limit of one Gift Card is $500 but you can purchase multiple Gift Cards to make a sweet gift for your lucky recipient!

Can I add a message to an eGift Card?

Yes absolutely! You can type a personalised message to your lucky recipient during checkout of up to 400 characters including spaces.

Can I send eGift Cards to different email addresses?

Certainly can! You can purchase multiple eGift Cards within the same order and send each one to a different recipient email address.

Can I send multiple eGift Cards to one email address?

Absolutely! You can purchase multiple eGift Cards within the same order and send them all to the billing or recipient email address.

How long is my gift card valid?

You've got a full 36 months to use the balance on your Jaycar Gift Card, starting from the date of purchase. Once that time’s up, any remaining balance may be cleared, and the card will no longer be active.

How do I check the balance of my Gift Card?

Head to our website here and use the DIY balance checker if your Gift Card has a PIN. We can check for you in-store or give us a call on 0800 452 922. Our operating hours are Monday – Friday 8:30 AM – 5:30 PM NZDT and Saturday 10:30 AM – 5:00 PM NZDT.

Note: you’ll need your gift card within reach.

How can I pay with a gift card?

Use your Jaycar Gift Card in any company-owned Jaycar store or online.

Simply choose gift card as your payment method, and provide the gift card details printed on the card to complete your purchase.

Spending in-store

For in-store purchases, any leftover balance stays on your card for future use. If the total purchase is more than the card balance, just pay the difference with another payment method.

Spending online

For online purchases, keep in mind, your cart’s total should be equal to or less than your card balance, as split payments are not yet available online. Any remaining balance stays on your card for later use.

How do I spend more than my gift card online?

We can’t process split payments online just yet but don’t worry, we have some other ways you can get that cool new tech, stat!

You can visit us in-store, start a chat with us, or give our Techstore team a call on the number below to place your order and have it delivered.

Techstore Ph: 0800 452 922 (Monday - Friday 8:30 AM - 5:30 PM NZDT, Saturday 10:30 AM - 5:00 PM NZDT)

What to do with an empty gift card?

Once you’ve spent your card balance, please cut your card in half diagonally. Jaycar Gift Cards are single-use, so they can’t be reloaded.

Can I use a Jaycar Gift Card at a different store that stocks Jaycar products?

Unfortunately, Jaycar Gift Cards cannot be used at stockist locations, resellers, or their online shops.

Can I use a Jaycar New Zealand Gift Card in a different country or website?

No, Jaycar New Zealand Gift Cards cannot be used in other countries or websites.

I did not receive my eGift Card, what should I do?

eGift Cards are usually delivered to the nominated email address within 4 hours of placing an order. If you don’t receive it in this time, please check your email spam folder.

Still no luck? Just give us a call on 0800 452 922. Our operating hours are Monday – Friday 8:30 AM – 5:30 PM NZDT and Saturday 10:30 AM – 5:00 PM NZDT

How do I get a list of transactions made with my Gift Card?

Please phone us on 0800 452 922. Our operating hours are Monday – Friday 8:30 AM – 5:30 PM NZDT and Saturday 10:30 AM – 5:00 PM NZDT. Please have your gift card details handy to provide to the operator.

What if my Gift Card is lost or stolen?

Please treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded.

I can’t find my eGift Card, can it be resent?

Please treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded.

Can I exchange my Gift Card?

You cannot exchange Jaycar Gift Cards as they are treated like cash.

Can I return or refund a Gift Card?

You cannot return or refund Gift Cards as they are treated like cash.

Can I cancel my online eGift Card order?

Unfortunately, once an order is placed online it cannot be cancelled.

Can more value be added to a Gift Card?

Once a Gift Card has been purchased, the value on it cannot be increased.

Can I order Gift Cards from outside New Zealand?

We accept orders globally through our website for Jaycar eGift Cards however, they are issued in New Zealand currency and can only be used on the Jaycar New Zealand website or in a Jaycar New Zealand company-owned store.

Physical Jaycar Gift Cards are available in-store only using New Zealand currency.

Can I purchase items using a foreign currency Gift Card?

We only accept Jaycar Gift Cards issued in New Zealand Dollars for purchases online at or in-store.

What can’t I use a Gift Card for?

A Gift Card cannot be used to pay a store or credit account; or to purchase more Gift Cards; or to purchase merchandise that we are not permitted to supply to you by law in the relevant location (for example, items with age restrictions).

You cannot obtain a cash advance with your Gift Card; redeem your Gift Card for cash; use a Gift Card to buy another Gift Card; exchange your Gift Card for a different denomination or type of Gift Card; or exchange your Gift Card for another tender (such as cash) or discount.

I’m having difficulty placing an eGift Card order online

You will need third-party cookies enabled in your internet browser to complete your order. You can update this in the 'tools' tab of your internet browser, normally under internet settings/privacy options.

If you are still having issues, please try a different browser such as Google Chrome or Internet Explorer.

What if my card is faulty or damaged?

Handle your Jaycar Gift Card like cash, as lost or damaged cards can’t be refunded. If a manufacturing defect stops your card from working, however, we’ll make it right! Give us a call on 0800 452 922. Our operating hours are Monday – Friday 8:30 AM – 5:30 PM NZDT and Saturday 10:30 AM – 5:00 PM NZDT. Please have your Gift Card available when you call.

I have a problem with an item I purchased with a Gift Card

Please contact the store where you completed your purchase. For further details, refer to our Returns Policy.

Who can I call for help with my Gift Card?

Please phone our call centre on 0800 452 922. Our operating hours are Monday – Friday 8:30 AM – 5:30 PM NZDT and Saturday 10:30 AM – 5:00 PM NZDT. Please have your Gift Card available when you call.