Luke Greenfield
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Recent activity by Luke Greenfield-
Why can't I see a recent purchase under my Order History?
It may take up to 48 hours for an in-store purchase to appear in your Order History and any points you earn to show under Rewards. Your online purchases should appear almost immediately in your Ord...
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Can I link recent or past purchases to my account?
Unfortunately, you can't link past in-store or online purchases to your membership account - your rewards and benefits start from the day you join the club.
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How do I view my account?
On the website, click My Account (near cart) and log in to your online account, you'll see your points tally under Rewards. Or ask the sales team while in store or on the phone. Or submit a request...
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Why can't I see my points for a recent purchase under my account profile?
It may take up to 48 hours for an in-store purchase and earned points to appear under Rewards. Online purchases should appear almost immediately. When you are rewarded with a $10 eCoupon, your 200 ...
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Do club offers have a time restriction?
Club offers are available for a limited time, so make sure you check the details to avoid missing out.
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How do I redeem my offers?
You can redeem club offers by quoting your registered details to the sales team at the counter when shopping in store. Or, if shopping online, log in to your account first so we know you are a memb...
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Can I use a club offer in conjunction with other offers?
While you can redeem multiple offers in the same transaction, you can't use one offer on top of another. However, you'll always get the lowest available price.
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Can I redeem club offers more than once?
All offers are different, but unless stated otherwise you can redeem your club offer multiple times during the offer time period.
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Buying in bulk, wholesale bulk purchases, and buying large quantities
For Wholesale, OEM or Dealer enquiries, please refer to our main supplier, Electus Distribution Pty. Ltd. Address: 16-18 Fisher Crescent Mt Wellington, Auckland 1060 Phone: 0800 235 328 Fax: 0800 2...
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Complaint management policy
Our CommitmentAt Jaycar, we believe our customers have the right to transparent, and fair treatment in their dealings with us. In the unfortunate event where you have a complaint, we want to know a...