Shipment & delivery information

Your order can be delivered to anywhere throughout mainland New Zealand.

Free delivery exclusions apply to some bulky and large items. Freight will be charged at checkout for these items.

* Freight delivery times stated are for average volume items with total order weight under 5kg. Additional delivery time may result for some deliveries. Please contact us should you require more details.

Delivery Addresses

Goods cannot be delivered to a post office box via an express courier service. If shipping to a PO Box you must select standard delivery during checkout.

Company policy is that we do not under any circumstances issue instructions to our couriers to leave deliveries unattended when no one is at the delivery location.

Heavy Goods

For unusually large or bulky orders our customer service staff may contact you if any additional freight costs are needed.

Parcel Lockers

The majority of our logistics providers deliver to parcel lockers around New Zealand.

Dangerous Goods

Dangerous goods in reference to shipping are items or substances that when transported are a risk to health, safety, property or the environment. These include and are not limited to: explosives, radioactive materials, flammable liquids, dangerous or volatile chemicals, strong acids, compressed gases, poisons and aerosols. Items that can contain these materials include battery banks, aerosols, some tools and lithium batteries. Items marked with the Dangerous Goods icon may be subject to shipping/delivery restrictions.