Jaycar Club terms & conditions – Jaycar Electronics

Club

The club enables us, Jaycar Pty Ltd (Jaycar) to reward and collaborate with our valuable customers who shop at Jaycar company owned stores and online in Australia or New Zealand.

Club Member pricing and Club Member-only promotions apply to members of the Jaycar Club program only. To receive Club Member pricing, you must be a registered Club Member and identify yourself at the time of purchase, either by providing your registered details in store or over the phone through the Techstore, or by logging in to your profile account when shopping online. Club Member pricing and promotional offers apply as advertised and as displayed in store, online and in Jaycar Club communications, and are valid only for the period stated in the offer or while stocks last. Offers are available at Jaycar company owned stores, online via the Jaycar website, or by phoning the Techstore in Australia on 1800 022 888 or New Zealand on 0800 452 922. Club Member pricing and promotional offers are not available at Jaycar Authorised Resellers. Offers apply only in the country where the promotion is advertised, either Australia or New Zealand, and prices are in that country’s currency. Unless stated otherwise, Club Member offers cannot be combined with any other offer, discount, Price Match or trade pricing, and do not apply to previous purchases. Quantity limits may apply. No rainchecks are available on Club Member-only promotions. Jaycar reserves the right to change, extend or withdraw any Club Member offer at any time, and to correct errors in advertised pricing.

Membership

Jaycar Club membership is free and can be obtained in store or online via the Jaycar website.

By joining Jaycar Club through a membership application (verbally in store or online), or by claiming a benefit or reward as a Club Member, you accept these Terms and Conditions (as amended from time to time) and agree to be bound by them. These Terms and Conditions include your consent for Jaycar to contact you through all channels (email, SMS, social, phone, mail and in person) to provide information and marketing about offers and benefits available to Club Members.

Your membership application requires, at a minimum, your first name, last name, email address, phone number and postcode. You may opt out of direct marketing communications at any time by using the unsubscribe link in any marketing communication, or by contacting Jaycar using the contact details at the bottom of these Terms and Conditions.

Jaycar is committed to protecting your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 in Australia and the Information Privacy Principles under the Privacy Act 2020 in New Zealand.

It is your responsibility to keep your email address up to date. You can update it through your profile account on the Jaycar website, with help from staff in store, or by phoning the Techstore in Australia on 1800 022 888 or New Zealand on 0800 452 922. Jaycar is not responsible for any correspondence sent to an incorrect email address.

Jaycar Club membership cannot be held jointly. Membership, benefits and rewards can only be used in the country of registration, either Australia or New Zealand, and cannot be transferred between countries.

Jaycar Club membership cannot be used together with any other Jaycar membership or account, and only one type of membership can be applied to a transaction. Jaycar Club membership is not available to employees of Jaycar Electronics Group or its affiliated companies.

Club Member Pricing

Special Offers

As a Club Member, you may receive special offers, discounts, invitations to events and opportunities to enter competitions. These offers may have their own Terms and Conditions, which apply in addition to these Terms and Conditions.

Communications

These Terms and Conditions include your consent for Jaycar to contact you through all channels (email, SMS, social, phone, mail and in person) to provide information and marketing about offers and benefits available to Club Members. Your consent applies to each marketing communication until you opt out using one of the methods listed under Opt-Out.

Opt-Out

If you opt out of marketing communications, you will no longer receive promotional offers, invitations or benefits through any channel. You will still receive non-promotional information, such as notices of changes to Jaycar Club or to these Terms and Conditions. Opting out does not affect your Club membership or access to Club Member pricing.

You may opt out of direct marketing communications at any time by using the unsubscribe link in any marketing communication, by updating your Communication Preferences via your online account, or by contacting Jaycar using the contact details at the bottom of these Terms and Conditions.

You may opt back in at any time by updating your Communication Preferences via your online account, or by contacting the Jaycar Customer Service team by submitting a request online.

Correspondence

It is your responsibility to keep your email address up to date so you receive notices about special offers and changes to Jaycar Club. You can update it through your profile account on the Jaycar website, or by contacting Jaycar using the contact details at the bottom of these Terms and Conditions. Jaycar is not responsible for any correspondence sent to an incorrect email address. Questions about your membership can be directed to staff at your local store, or by submitting a request online.

Privacy

By accepting these Terms and Conditions, you consent to Jaycar collecting and storing your personal information to promote products to you, improve offers and benefits for you, tailor promotions to your interests, and help with enquiries or complaints about your profile account. Jaycar will only collect personal information that is necessary for these purposes.

To manage Jaycar Club and communicate with you, Jaycar uses trusted third-party service providers, including customer relationship management, marketing communication and customer service platforms. These providers store and process your personal information on Jaycar’s behalf, only to provide services to Jaycar, and are required to protect it. Jaycar will not sell your personal information, or disclose it to any other unrelated third party.

Cancellation of Membership

You may cancel your Jaycar Club membership at any time by contacting Jaycar using the contact details at the bottom of these Terms and Conditions. When your membership is cancelled, all Club Member benefits, including any unused vouchers or rewards, will end and be forfeited.

If you do not comply with these Terms and Conditions, Jaycar may cancel your membership, and all Club Member benefits, including any unused vouchers or rewards, will end and be forfeited.

Alterations

Jaycar may change the operation of Jaycar Club, cancel any membership, or withdraw, amend or substitute any Club Member benefit by giving Club Members 30 days’ notice.

Jaycar may end Jaycar Club by giving Club Members 30 days’ notice. Any unused Club Member vouchers or rewards must be redeemed within the notice period, unless Jaycar advises otherwise. Anything not redeemed by the end of the notice period will be forfeited.

Jaycar will not be liable for any disruption to Jaycar Club, or for any delay in providing, or inability to provide, any Club Member benefit, caused by events or disasters beyond Jaycar’s control.

Jaycar will not be liable for any loss you suffer in connection with your Jaycar Club membership. Nothing in these Terms and Conditions excludes, restricts or modifies any legislation that by law cannot be excluded, restricted or modified, or limits anyone’s rights under the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993.

Any dispute about eligibility to join Jaycar Club, eligibility for any benefit, or any other matter connected with your Jaycar Club membership should first be raised with the Jaycar Customer Service team using the contact details at the bottom of these Terms and Conditions. Jaycar will review the matter, acting reasonably and in good faith, and will advise you of the outcome. This does not affect any rights you have under the Australian Consumer Law, the New Zealand Consumer Guarantees Act 1993 or any other applicable law, including your right to seek resolution through an external body.

Jaycar may change, amend or vary these Terms and Conditions by giving Club Members 30 days’ notice. Without limiting any other way of giving notice, Jaycar may give notice of a change by publishing it on the Jaycar website.

Contact Details

In Australia, Jaycar Club is administered by Jaycar Pty Ltd (Jaycar) ABN 65 000 087 936.
In New Zealand, Jaycar Club is administered by Jaycar Pty Ltd (Jaycar) NZBN 9429030167872.

Jaycar can be contacted via:
Website: submit a request online
Phone: the Techstore in Australia on 1800 022 888 or New Zealand on 0800 452 922
Address: PO Box 3577, Rhodes, NSW 2138, Australia, or 16-18 Fisher Crescent, Mt Wellington, Auckland 1060, New Zealand

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